Is Twilio VoIP Softphone for enterprises safe?

Clean risk

Twilio VoIP Softphone sends your Twilio Account SID and Auth Token to the vendor's twilioid.com backend.

When you enter your Twilio Account SID and Auth Token to use the softphone, the extension POSTs them with an activation code to twilioid.com. Later calls to the same backend send the stored SID and auth token to create dialer tokens, register the client and configure SMS and recording. The credentials are supplied for the stated softphone feature and go only to the vendor's own server.

nethramllcv0.5.0Chrome Web Store
0Risk
Who publishes it

Nethram Llc - 1 other listing from the same operator, none carrying a finding

What this publisher told the store about itself, and the other listings that told it the same thing.

Publisher
nethramllc
Declared legal entity
Nethram Llc

Same store account

1 other listing published from this account, 9k+ users between them, none of them carrying a finding.

Shared hosts - 2 hostnames

Hostnames hardcoded in this extension that few other listings call. That can mean one operator behind both, and it can equally mean a small shared vendor, so it is context rather than a conclusion. Hosts that many listings call are left out: they are services, not connections.

crm.na1.insightly.com
Also called by 1 other listing: Everhour
crmplus.zoho.com
Also called by 2 other listings, including Callface

AI-generated. Findings may contain errors. Those marked Verified have been manually reviewed.

Publishers can request a review.

What it can do

Permissions this extension asks for, as declared in version 0.5.0. Asking for a permission is not a finding on its own - it is what the extension can do if it chooses to.

  • Read and change your data on www.googleapis.com

    https://www.googleapis.com/

  • Read and change your data on every site you visit

    http://*/ and 1 more

  • Sign you in with your Google account

    identity

  • See the email address of your Google account

    identity.email

  • Act on the current tab, but only after you click the extension

    activeTab

  • Store data in your browser

    storage

  • Schedule its own background tasks

    alarms

  • Run hidden pages in the background

    offscreen

Where it sends data

Destinations our analysis observed Twilio VoIP Softphone for enterprises contacting. Sending data somewhere is not a finding on its own - an extension that syncs your settings has to talk to its own server - but it is where your data can go, and who else it goes to.

  • twilioid.com

    Twilio VoIP Softphone for enterprises sends data to twilioid.com. No other extension we have analysed sends data here.

Updated 15 October 2026ecaljehngdobkbnbijajllkbgfnadoji