Is Whatfix for Sophos - Support safe?

Low risk

Whatfix for Sophos - Support shows in-app guides on Salesforce and SendSafely pages, with a page-reachable request relay.

The extension injects Whatfix walkthroughs into Sophos Salesforce and SendSafely pages and talks to Whatfix servers for guide content. Its content script accepts window messages from the page and passes request instructions (URL, method, headers, body) to the background worker, which fetches the URL and posts the response back to the page. Host access is limited to whatfix.com and it requests no cookies or tabs permission.

Part of this rating comes from analysis signals we haven't published as detailed findings yet.

Whatfix Incv2026.3.18.520Chrome Web Store
15Risk
Who publishes it

Whatfix Private Limited - 5 other listings from the same operator, none carrying a finding

What this publisher told the store about itself, and the other listings that told it the same thing.

Publisher
Whatfix Inc
Declared legal entity
Whatfix Private Limited

Same store account

1 other listing published from this account, 1 users between them, none of them carrying a finding.

Same operator - 4 listings

Published under a different store account, but sharing the registered address, contact or declared legal entity this one gave the store.

Shared hosts - 1 hostname

Hostnames hardcoded in this extension that few other listings call. That can mean one operator behind both, and it can equally mean a small shared vendor, so it is context rather than a conclusion. Hosts that many listings call are left out: they are services, not connections.

addons.whatfix.com
Also called by 8 other listings

AI-generated. Findings may contain errors. Those marked Verified have been manually reviewed.

Publishers can request a review.

What it can do

Permissions this extension asks for, as declared in version 2026.3.18.520. Asking for a permission is not a finding on its own - it is what the extension can do if it chooses to.

  • Read and change your data on whatfix.com

    https://*.whatfix.com/*

  • See every page you navigate to, as you navigate to it

    webNavigation

  • Store data in your browser

    storage

  • Schedule its own background tasks

    alarms

Where it sends data

Destinations our analysis observed Whatfix for Sophos - Support contacting. Sending data somewhere is not a finding on its own - an extension that syncs your settings has to talk to its own server - but it is where your data can go, and who else it goes to.

  • *.whatfix.com

    Whatfix for Sophos - Support sends data to *.whatfix.com. No other extension we have analysed sends data here.

Updated 15 October 2026llhihpdinhfoaboingpihgkappocchco