Is Operata Collector safe?
Collects call, system, network, and headset diagnostics for cloud contact center monitoring.
This extension helps contact center teams monitor agent environment data, WebRTC call data, system usage, network conditions, CCaaS logs, and headset metrics. It provides agent messaging for issue notifications, self-service guidance, call quality feedback, and reporting to support teams.
Who publishes itOperata Pty Ltd - no other listings under this identity
Operata Pty Ltd - no other listings under this identity
What this publisher told the store about itself, and the other listings that told it the same thing.
AI-generated. Findings may contain errors. Those marked Verified have been manually reviewed.
Publishers can request a review.
What it can do
Permissions this extension asks for, as declared in version 1.9.26. Asking for a permission is not a finding on its own - it is what the extension can do if it chooses to.
Read and change your data on every site you visit
http://*/*
Read and change your data on every secure site you visit
https://*/*
Read information about your CPU
system.cpu
Read how much memory your computer has
system.memory
Run its own code inside the pages you visit
scripting
Watch every request your browser makes
webRequest
Where it sends data
Destinations our analysis observed Operata contacting. Sending data somewhere is not a finding on its own - an extension that syncs your settings has to talk to its own server - but it is where your data can go, and who else it goes to.
- Operata
Operata sends data to Operata. Named as a recipient in this extension's own analysis.