Is Connect Castle Solution safe?
Connect Castle Solution adds WhatsApp Web customer-service tools and sends voice-note audio to hiperchat.com.br for transcription.
The extension adds customer-service features to WhatsApp Web. When you click to transcribe a voice message, the audio is sent to Hiperchat's speech-to-text service. Optional agent-transfer and API-event features keep a socket connection to Hiperchat that carries chat IDs and service state, and a bundled library sends Google Analytics events with page URL, title and screen size.
Part of this rating comes from analysis signals we haven't published as detailed findings yet.
Who publishes it4 other listings from the same operator, none carrying a finding
4 other listings from the same operator, none carrying a finding
What this publisher told the store about itself, and the other listings that told it the same thing.
Same store account
4 other listings published from this account, 32 users between them, none of them carrying a finding.
AI-generated. Findings may contain errors. Those marked Verified have been manually reviewed.
Publishers can request a review.
Where it sends data
Destinations our analysis observed Connect Castle Solution contacting. Sending data somewhere is not a finding on its own - an extension that syncs your settings has to talk to its own server - but it is where your data can go, and who else it goes to.
- hc-stt.hiperchat.com.brwidely used
Connect Castle Solution sends data to hc-stt.hiperchat.com.br. A widely used service: 68 other extensions we have analysed send data here.
- analytics.google.comwidely used
Connect Castle Solution sends data to analytics.google.com. A widely used service: 45 other extensions we have analysed send data here.
- hc-wss.hiperchat.com.brwidely used
Connect Castle Solution sends data to hc-wss.hiperchat.com.br. A widely used service: 37 other extensions we have analysed send data here.