Is Dialpad Chrome CTI safe?
Dialpad Chrome CTI scans every page's text for phone numbers, and reports visited URLs to Dialpad when an admin enables compliance.
The extension injects a content script into every page and continuously scans the page text for phone numbers, rewriting matches into Dialpad click-to-call/text links; the detected numbers stay on the page and are only sent when you click a link. Separately, when an administrator turns on the call-recording compliance feature, the extension checks each page you navigate to against admin-configured URL patterns and sends the full visited URL to Dialpad's servers when it matches. A skip list (e.g. facebook.com, youtube.com, linkedin.com, login pages) and admin exceptions suppress the phone-number scanning on some sites.
Who publishes itDialpad, Inc - no other listings under this identity
Dialpad, Inc - no other listings under this identity
What this publisher told the store about itself, and the other listings that told it the same thing.
AI-generated. Findings may contain errors. Those marked Verified have been manually reviewed.
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Where it sends data
Destinations our analysis observed Dialpad Chrome CTI contacting. Sending data somewhere is not a finding on its own - an extension that syncs your settings has to talk to its own server - but it is where your data can go, and who else it goes to.
- dialpad.com
Dialpad Chrome CTI sends data to dialpad.com. One other extension we have analyzed sends data here.