Is Helpjuice: Auto-Updating Knowledge Base. safe?
Helpjuice: Auto-Updating Knowledge Base sends scraped help desk page text to Helpjuice's article candidate detector.
When a visited URL matches remote-configured rules, the content script waits briefly, reads matching DOM nodes, and extracts their text plus ticket details. The background script posts that JSON to https://<subdomain>.helpjuice.com/admin/questions/article_candidate_detector using the stored Helpjuice token.
Who publishes itHelpjuice, Inc. - no other listings under this identity, 1 shared hostname
Helpjuice, Inc. - no other listings under this identity, 1 shared hostname
What this publisher told the store about itself, and the other listings that told it the same thing.
Shared hosts - 1 hostname
Hostnames hardcoded in this extension that few other listings call. That can mean one operator behind both, and it can equally mean a small shared vendor, so it is context rather than a conclusion. Hosts that many listings call are left out: they are services, not connections.
AI-generated. Findings may contain errors. Those marked Verified have been manually reviewed.
Publishers can request a review.
What it can do
Permissions this extension asks for, as declared in version 2.0.2. Asking for a permission is not a finding on its own - it is what the extension can do if it chooses to.
Read and change your data on every site you visit
<all_urls>
Watch every request your browser makes
webRequest
Store data in your browser
storage
See the address and title of every tab you have open
tabs
Add items to the right-click menu
contextMenus
Where it sends data
Destinations our analysis observed Helpjuice: Auto-Updating Knowledge Base. contacting. Sending data somewhere is not a finding on its own - an extension that syncs your settings has to talk to its own server - but it is where your data can go, and who else it goes to.
- helpjuice.com
Helpjuice: Auto-Updating Knowledge Base. sends data to helpjuice.com. No other extension we have analysed sends data here.