Is SherpaDesk | Helpdesk Customer Support Ext safe?

Medium risk

SherpaDesk loads its mobile login over HTTP and stores returned account token values in local browser storage.

When the popup opens, the extension embeds the SherpaDesk mobile site from http://m.sherpadesk.com/ before accepting login parameters from that page. If the page returns a 32-character token plus organization and instance values, the extension stores them in chrome.storage.local for later SherpaDesk API use.

Part of this rating comes from analysis signals we haven't published as detailed findings yet.

bigwebappsv1.0.17Chrome Web Store
40Risk
Who publishes it

BIGWEBAPPS INC - no other listings under this identity

What this publisher told the store about itself, and the other listings that told it the same thing.

Publisher
bigwebapps
Declared legal entity
BIGWEBAPPS INC
Registered address
225 Peachtree St NE Ste 1412, Atlanta, GA 30303, US
Registered contact
BIGWEBAPPS INC

AI-generated. Findings may contain errors. Those marked Verified have been manually reviewed.

Publishers can request a review.

What it can do

Permissions this extension asks for, as declared in version 1.0.17. Asking for a permission is not a finding on its own - it is what the extension can do if it chooses to.

  • Read and change your data on api.sherpadesk.com

    https://api.sherpadesk.com/*

  • Read and change your data on sherpadesk.com

    https://*.sherpadesk.com/*

  • Store data in your browser

    storage

  • Schedule its own background tasks

    alarms

Where it sends data

Destinations our analysis observed SherpaDesk | Helpdesk Customer Support Ext contacting. Sending data somewhere is not a finding on its own - an extension that syncs your settings has to talk to its own server - but it is where your data can go, and who else it goes to.

  • m.sherpadesk.com

    SherpaDesk | Helpdesk Customer Support Ext sends data to m.sherpadesk.com. No other extension we have analysed sends data here.

Updated 30 September 2026hhfpmfhdaokfgnecalgnogganpjiehkb