Is CXone Agent Noise Cancellation safe?

Low risk

CXone Agent Noise Cancellation provides audio noise cancellation for NICE CXone contact-center agents and exposes no external data collection.

The extension operates as a service worker that responds to messages from NICE CXone web applications via a tightly scoped externally_connectable list. It loads a WebAssembly-backed noise cancellation bundle and optionally reads system CPU and memory stats. No user browsing data is collected or transmitted; the only notable finding is that developer build-environment paths were baked into the shipped bundle as string literals.

Part of this rating comes from analysis signals we haven't published as detailed findings yet.

agentupdatesv1.0.5Chrome Web Store
15Risk
Who publishes it

NICE Systems - 3 other listings from the same operator, none carrying a finding

What this publisher told the store about itself, and the other listings that told it the same thing.

Publisher
agentupdates
Declared legal entity
NICE Systems
Registered address
221 River Street, 10, Hoboken, NJ 07030, US
Registered contact
NICE

Same store account

3 other listings published from this account, 529k+ users between them, none of them carrying a finding.

AI-generated. Findings may contain errors. Those marked Verified have been manually reviewed.

Publishers can request a review.

What it can do

Permissions this extension asks for, as declared in version 1.0.5. Asking for a permission is not a finding on its own - it is what the extension can do if it chooses to.

  • Run hidden pages in the background

    offscreen

Updated 30 September 2026pjgfeeohcimebggggoloiekjhadhhaca